Troubleshooting Guide

Predictive Thermometer: Troubleshooting Guide

Having trouble with your Predictive Thermometer? You're in the right place. Most issues come down to a handful of causes (a dirty charging contact, a sleepy probe, or a WiFi band mix-up), and you can usually fix them in a couple of minutes. This guid

Brand-New Probe Won't Connect?

Just opened your Predictive Thermometer and it won't connect (or won't seem to turn on) on the first try?. Take a breath; you're almost certainly a couple of minutes away from your first cook. Nearly every out-of-the-box hiccup comes down to the same

WiFi Not Working? Troubleshooting Guide for Combustion WiFi Accessories

Your Combustion WiFi tools (the WiFi Display, WiFi Booster, and Giant Grill Gauge) do two jobs: they extend how far your Predictive Thermometer can reach, and they bridge your cook to the cloud so you can watch it from anywhere. This guide covers eve

WiFi Booster: Troubleshooting Guide

Your WiFi Booster is a bit of a multitasker. It recharges your Predictive Thermometer, extends your Bluetooth range, and bridges your cook to WiFi so you can watch it from anywhere. When something is off, this guide will help you sort it out fast. Wo

WiFi Display: Troubleshooting Guide

Your WiFi Display is the at-a-glance hub of your cook. It shows your core, surface, and ambient temperatures on its own screen, works as a kitchen timer, bridges your cook to WiFi so you can watch it from anywhere, and extends your Bluetooth range. W

Giant Grill Gauge (GGG): Troubleshooting Guide

Love your Giant Grill Gauge, but something's not quite right? Most GGG hiccups stem from a few common causes, and you can often fix them yourself in a couple of minutes. Work through the section that matches what you're seeing. And if it's still not

Understanding Your Temperature Readings: Normal vs. a Problem

Your Predictive Thermometer has 8 sensors reading along its length, so it shows you a lot more than a single number. That's a big part of the magic, but it also means a reading can occasionally look "off" when it's actually working perfectly. This ar

Overheat Alarm: Display Flashing Red and Screeching

If your Display is flashing red and screeching, one of the thermometer's sensors has gone above its safe operating temperature. Take your food off the heat now. Then read on, because what happens next depends on which end of the thermometer got too h